Frequently Asked Questions

AC367 FAQ — All Your Questions, Answered

Betting, payments, bonuses, account management, and security — find clear and detailed answers to all your AC367 questions right here in our FAQ.

50+ Q&As
Answers in Bangla
Regularly Updated
50+
FAQ
8
Contents
24/7
Support
1M+
Satisfied Members

AC367's FAQ Welcome to the page. Millions of betting enthusiasts across Bangladesh use AC367 every day, and it's natural to have questions — from opening an account to making a withdrawal. This page brings together clear, straightforward answers to the most frequently asked questions so you always know where you stand.

AC367 is a trusted name in Bangladesh's betting market. Our platform offers betting on cricket, football, and 30+ other sports, along with Live Casino, slots, and jackpot games. We also support easy payments via bKash, Nagad, and Rocket. This FAQ The page will give you a complete overview of AC367.

How to Use : Click the category buttons below to browse FAQs by topic, or type a keyword into the search box to find answers directly.

If you can't find an answer here, reach out to our 24/7 support team. Our Bangla-speaking support agents are always ready to help. AC367's FAQ This page is updated regularly, so bookmark it to stay on top of the latest information.

Topics

What would you like to know?

AC367's FAQ covers detailed Q&As across 6 main topics.

Registration & Account

Everything you need to know about opening an account, verification, password resets, and profile updates on AC367.

Deposits & Withdrawals

Learn how to deposit with bKash, Nagad, and Rocket — including withdrawal timeframes and minimum/maximum limits.

Bonuses & Promotions

Welcome bonus, reload bonus, cashback, and free bets — find out how to claim them and how to use them.

Betting & Games

Learn how to play Sports Betting, Live Casino, slots, and jackpot games — and how to read odds.

Security & Privacy

Is your information secure? What is 2FA? What should you do if your account gets locked? Find answers to all your security questions here.

App & Technology

Find easy guides here for downloading, installing, updating, and troubleshooting the AC367 app.

FAQ

Frequently Asked Questions about AC367

Select a category and find answers to your questions.

Opening a new account at AC367 is quick and simple. Registration Page- enter your mobile number or email address, create a strong password, and complete OTP verification. Your account will be active in just 2–3 minutes. There's no registration fee, and you'll receive a welcome bonus when you sign up.

Yes, AC367 requires KYC (Know Your Customer) verification to maintain a secure environment. You will need to submit a copy of your National ID or passport before making a withdrawal. This is done to protect your account, and verification is typically completed within 24 hours.

No, AC367's rules allow each person to hold only one account. If multiple accounts are detected, all of them may be closed and any balances forfeited. Keep a single account and use it responsibly.

Login PageClick "Forgot Password?" on the login page. Enter your registered email or mobile number and a reset link or OTP will be sent to you. Set your new password — the whole process takes under 5 minutes. Always use a mix of letters, numbers, and special characters for your password.

After logging in, you can update your email, mobile number, and other details under "Profile Settings". However, changing your name or date of birth may require assistance from our support team, as these are tied to KYC verification.

To temporarily suspend or permanently close your account, email us at support@ac367.ws. Responsible Gaming You can also use the self-exclusion option on the page. Make sure to withdraw any remaining balance before closing your account.

AC367 supports all major mobile banking methods in Bangladesh. bKash, Nagad, and Rocket are the most widely used. Bank transfer options are also available. All payment methods are active 24 hours a day, 365 days a year.

The minimum deposit on AC367 is just ৳500 — one of the lowest among betting platforms in Bangladesh. New members can start small and increase their deposits over time. The maximum single deposit limit may vary depending on the payment method.

Withdrawals at AC367 are typically processed within 15 minutes to 2 hours. However, if your KYC verification is not yet complete, your first withdrawal may be delayed. Make sure your account is fully verified before submitting a withdrawal request.

Deposits are usually credited instantly. If it takes longer than 30 minutes, email support@ac367.ws with a screenshot of the transaction or reach out via live chat. Keep your transaction ID or reference number handy — it helps resolve issues faster.

No, AC367 does not charge any hidden fees on deposits or withdrawals. However, your mobile banking provider (bKash/Nagad/Rocket) may apply their own transaction fees in accordance with their service terms. No additional charges are deducted on our end.

New members at AC367 receive an attractive welcome bonus on their first deposit. The bonus amount and terms may change from time to time. To see the current offer, Promotions Page Visit us. To activate your bonus, use a bonus code on your first deposit after registering.

A turnover requirement means you must place a certain amount in bets before you can withdraw your bonus. For example, a 5x turnover on a ৳1000 bonus means you need to bet ৳5000 in total. Each bonus has its own turnover conditions — Terms & Conditions See the page for full details.

Regular AC367 members receive daily or weekly reload bonuses. After logging in, head to the "Promotions" section to view active reload offers. To claim an offer, deposit the required amount and the bonus will be credited automatically — or you may need to enter a code.

AC367's cashback offers are generally available to members who meet a specified betting volume. A set percentage of weekly losses is returned to your account. Cashback is credited automatically — no separate application needed. For more details, Promotions View the page.

Free bets let you place wagers without risking your own money. If your free bet wins, you receive the winnings but not the original stake back. Free bets have an expiry — they must typically be used within 7 days. Any unused free bets will be forfeited once they expire.

AC367 offers betting on over 30 sports, including cricket, football, tennis, badminton, basketball, and volleyball. Live betting is available for Bangladesh cricket team matches, IPL, PSL, CPL, BPL, and major international fixtures. Sports Betting page to see all options.

AC367 uses decimal odds format. For example, odds of 1.85 mean a ৳1,000 bet returns ৳1,850 in total (including your original stake). Higher odds mean higher risk, but also a bigger potential payout. Match Odds page to view live odds and Betting Tips to learn strategies.

Yes, AC367 offers in-play (live) betting. Odds update in real time throughout the match, and you can place bets at any moment. Live betting moves fast, so quick decision-making is key as odds shift constantly. The mobile app makes live betting even smoother and more responsive.

Jackpot Go to the page and choose your preferred game. With every spin, a small portion of your bet is added to the jackpot pool. The larger the pool grows, the bigger the jackpot. One lucky player takes the entire jackpot. Play consistently and stick to sensible bet sizes.

Bet settlement happens as soon as the event ends, or within 24 hours at most. For live matches, winnings are credited to your account within minutes of the final whistle. If you experience a settlement issue, contact support with your bet reference number.

Yes, AC367 is an internationally licensed betting platform. We use SSL encryption technology to keep your personal and financial information fully secure. Our RNG (Random Number Generator) is regularly audited by a certified third-party provider. Visit our About See the page for full details.

Go to the "Security" section in your account settings and turn on the 2FA option. You'll receive a one-time OTP on your mobile with every login. With 2FA active, no one can access your account even if they know your password. Enabling 2FA is strongly recommended for your security.

If you notice any unfamiliar transactions or logins on your account, change your password immediately and report it to support@ac367.ws. Our security team will investigate and take prompt action. All transactions will be frozen until your account is secured.

No, AC367 does not sell or share your personal information with any third parties. Certain details are used solely for payment processing. For more information, please see our Privacy Policy Read the page.

Yes, AC367 takes responsible gaming very seriously. You can set deposit limits, session time limits, self-exclusion, and cooling-off periods. Responsible Gaming page to activate these tools. Remember — betting is for entertainment, not addiction.

The AC367 app is available on our App Page directly. Separate versions are available for Android and iOS. Even if it's not on the Google Play Store, you can download the APK from our website and install it manually. iOS users can install it directly from the App Store.

On your Android phone, go to Settings > Security and enable Unknown Sources. Then open the downloaded APK file and tap Install. Once installation is complete, turn off Unknown Sources again. If you run into any issues, contact our App Pagefor a step-by-step guide.

If an update is available, you'll receive a notification automatically when you open the app. Alternatively, visit our App Page Download and install the latest version from there. Older versions may not support all features correctly, so keeping the app up to date is always a good idea.

Yes, use the same login credentials on both the AC367 app and website. Your balance, bonuses, and betting history all stay in sync. You can use the app and website simultaneously, though if you're logged in on multiple devices in the same session, older sessions may be terminated for security purposes.
Quick Links
Create a New Account Log In View Promotions Sports Betting Match Odds Betting Tips Jackpot App Download
Contact Support

If you don't find your answer here, our support team is available 24/7 to help.

support@ac367.ws
Live Chat 24/7
Avg. Response: 5 Minutes
Important Information
Terms & Conditions Privacy Policy Responsible Gaming About Us
SSL Secured
International License
24/7 Support
Fast Payments
1M+ Members
Mobile App

Contact

Still have questions?

Our team is always here for you.

Live Chat

Live chat is the fastest way to get immediate support.

Avg. 5 minutes
Email Support

For detailed issues, email us at support@ac367.ws

Response within 24 hours
Self-Help

Find answers to 50+ questions on this FAQ page, anytime you need them.

Always Available

Join AC367 Now

Register on Bangladesh's most trusted betting platform and get started with a welcome bonus.

Register Now Download the App
বাংলা